Don, P., & Martha, R. (2025). Managing Customer Experience and Relationships A Strategic Framework (3th Edition). Library of Congress Cataloging-in-Publication Data.
Chicago-tyylinen lähdeviittausDon, Peppers, ja Rogers Martha. Managing Customer Experience and Relationships A Strategic Framework (3th Edition). Library of Congress Cataloging-in-Publication Data, 2025.
MLA-viiteDon, Peppers, ja Rogers Martha. Managing Customer Experience and Relationships A Strategic Framework (3th Edition). Library of Congress Cataloging-in-Publication Data, 2025.
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