Citação norma APA

Don, P., & Martha, R. (2025). Managing Customer Experience and Relationships A Strategic Framework (3th Edition). Library of Congress Cataloging-in-Publication Data.

Citação norma Chicago

Don, Peppers, và Rogers Martha. Managing Customer Experience and Relationships A Strategic Framework (3th Edition). Library of Congress Cataloging-in-Publication Data, 2025.

Citação norma MLA

Don, Peppers, và Rogers Martha. Managing Customer Experience and Relationships A Strategic Framework (3th Edition). Library of Congress Cataloging-in-Publication Data, 2025.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.