Tran, T. V., & Nguyen, T. H. N. (2025). Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic. International Journal of Electronic Marketing and Retailing.
Chicago-tyylinen lähdeviittausTran, Thien Vu, ja Thi Hoai Nhi Nguyen. Links Among Service Quality, Customer Satisfaction and Loyalty in Vietnam Retail Industry During the COVID-19 Pandemic. International Journal of Electronic Marketing and Retailing, 2025.
MLA-viiteTran, Thien Vu, ja Thi Hoai Nhi Nguyen. Links Among Service Quality, Customer Satisfaction and Loyalty in Vietnam Retail Industry During the COVID-19 Pandemic. International Journal of Electronic Marketing and Retailing, 2025.
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