Tran, T. V., & Nguyen, T. H. N. (2025). Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic. International Journal of Electronic Marketing and Retailing.
Citação norma ChicagoTran, Thien Vu, và Thi Hoai Nhi Nguyen. Links Among Service Quality, Customer Satisfaction and Loyalty in Vietnam Retail Industry During the COVID-19 Pandemic. International Journal of Electronic Marketing and Retailing, 2025.
Citação norma MLATran, Thien Vu, và Thi Hoai Nhi Nguyen. Links Among Service Quality, Customer Satisfaction and Loyalty in Vietnam Retail Industry During the COVID-19 Pandemic. International Journal of Electronic Marketing and Retailing, 2025.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.