INFLUENCE OF DESTINATION SOCIAL RESPONSIBILITY ON ENVIRONMENTAL BEHAVIORS OF TOURISTS A Study in Dalat, Vietnam

INFLUENCE OF DESTINATION SOCIAL RESPONSIBILITY ON ENVIRONMENTAL BEHAVIORS OF TOURISTS A Study in Dalat, Vietnam

Based on the SOR (Stimulus - Organism - Response) theoretical model, this study proposes a model of destination social responsibility (DSR) on tourists’ environmentally responsible behaviors. The study was carried out on the basis of a survey of 353 tourists in Dalat city and the linear structural m...

Descripció completa

Guardat en:
Dades bibliogràfiques
Autors principals: Mai, Thị Kiều Lan, Hoàng, Trọng Hùng, Hoàng, Thị Diệu Thúy
Format: Book part
Idioma:English
Publicat: Taylor and Francis (Books) Limited UK; Routledge 2025
Matèries:
Destination social responsibility; Positive emotion; Tourist satisfaction; tourist preference; Environmental behaviors.
Accés en línia:https://scholar.dlu.edu.vn/handle/123456789/4736
Etiquetes: Afegir etiqueta
Sense etiquetes, Sigues el primer a etiquetar aquest registre!
Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt
id oai:scholar.dlu.edu.vn:123456789-4736
record_format dspace
institution Thư viện Trường Đại học Đà Lạt
collection Thư viện số
language English
topic Destination social responsibility; Positive emotion; Tourist satisfaction; tourist preference; Environmental behaviors.
spellingShingle Destination social responsibility; Positive emotion; Tourist satisfaction; tourist preference; Environmental behaviors.
Mai, Thị Kiều Lan
Hoàng, Trọng Hùng
Hoàng, Thị Diệu Thúy
INFLUENCE OF DESTINATION SOCIAL RESPONSIBILITY ON ENVIRONMENTAL BEHAVIORS OF TOURISTS A Study in Dalat, Vietnam
description Based on the SOR (Stimulus - Organism - Response) theoretical model, this study proposes a model of destination social responsibility (DSR) on tourists’ environmentally responsible behaviors. The study was carried out on the basis of a survey of 353 tourists in Dalat city and the linear structural model (SEM) was used to analyze the impact relationship between variables in the model. Research results show that destination social responsibility has positive impact on tourists’ environmentally responsible behaviors through three mediating factors: positive emotion, tourist satisfaction and tourist preference. In which, destination social responsibility has a positive impact on positive emotion and tourist satisfaction of tourists. Besides, both positive emotion and tourist satisfaction have a positive impact on tourist preference. Moreover, tourist preference has a positive impact on tourists’ environmentally responsible behaviors. This study has contributed both theoretically and practically to study of destination social responsibility.
format Book part
author Mai, Thị Kiều Lan
Hoàng, Trọng Hùng
Hoàng, Thị Diệu Thúy
author_facet Mai, Thị Kiều Lan
Hoàng, Trọng Hùng
Hoàng, Thị Diệu Thúy
author_sort Mai, Thị Kiều Lan
title INFLUENCE OF DESTINATION SOCIAL RESPONSIBILITY ON ENVIRONMENTAL BEHAVIORS OF TOURISTS A Study in Dalat, Vietnam
title_short INFLUENCE OF DESTINATION SOCIAL RESPONSIBILITY ON ENVIRONMENTAL BEHAVIORS OF TOURISTS A Study in Dalat, Vietnam
title_full INFLUENCE OF DESTINATION SOCIAL RESPONSIBILITY ON ENVIRONMENTAL BEHAVIORS OF TOURISTS A Study in Dalat, Vietnam
title_fullStr INFLUENCE OF DESTINATION SOCIAL RESPONSIBILITY ON ENVIRONMENTAL BEHAVIORS OF TOURISTS A Study in Dalat, Vietnam
title_full_unstemmed INFLUENCE OF DESTINATION SOCIAL RESPONSIBILITY ON ENVIRONMENTAL BEHAVIORS OF TOURISTS A Study in Dalat, Vietnam
title_sort influence of destination social responsibility on environmental behaviors of tourists a study in dalat, vietnam
publisher Taylor and Francis (Books) Limited UK; Routledge
publishDate 2025
url https://scholar.dlu.edu.vn/handle/123456789/4736
_version_ 1845408447466569728
spelling oai:scholar.dlu.edu.vn:123456789-47362025-08-22T07:43:38Z INFLUENCE OF DESTINATION SOCIAL RESPONSIBILITY ON ENVIRONMENTAL BEHAVIORS OF TOURISTS A Study in Dalat, Vietnam Mai, Thị Kiều Lan Hoàng, Trọng Hùng Hoàng, Thị Diệu Thúy Destination social responsibility; Positive emotion; Tourist satisfaction; tourist preference; Environmental behaviors. Based on the SOR (Stimulus - Organism - Response) theoretical model, this study proposes a model of destination social responsibility (DSR) on tourists’ environmentally responsible behaviors. The study was carried out on the basis of a survey of 353 tourists in Dalat city and the linear structural model (SEM) was used to analyze the impact relationship between variables in the model. Research results show that destination social responsibility has positive impact on tourists’ environmentally responsible behaviors through three mediating factors: positive emotion, tourist satisfaction and tourist preference. In which, destination social responsibility has a positive impact on positive emotion and tourist satisfaction of tourists. Besides, both positive emotion and tourist satisfaction have a positive impact on tourist preference. Moreover, tourist preference has a positive impact on tourists’ environmentally responsible behaviors. This study has contributed both theoretically and practically to study of destination social responsibility. 169-182 2025-06-11T03:09:39Z 2025-06-11T03:09:39Z 2025 Book part Bài báo đăng trên tạp chí trong nước (có ISSN), bao gồm book chapter https://scholar.dlu.edu.vn/handle/123456789/4736 en Routledge Handbook of Tourism and Hospitality Development in Vietnam Arriaga, X. B., & Agnew, C. R. (2001). Being committed: Affective, cognitive, and conative components of relationship commitment. Personality and Social Psychology Bulletin, 27(9), 1190–1203. Azinuddin, M., Hanafiahb, M.H., Shariffuddina, N.S.M., Kamarudina, M.K.A. & Soma, A.P.M. (2022). An exploration of perceived ecotourism design affordance and destination social responsibility linkages to tourists’ pro-environmental behaviour and destination loyalty. Journal of Ecotourism, 22(1),1-24. Ajuhari, Z., Isa, S. S., & Aziz, A. (2016). Promoting Pro-environmental behavior in ecotourism des-tination. In M. K. Abdullah, W. K. Yahya, N. Ramli, S. R. Mohamed, & B. E. Ahmad (Eds.), Regional conference on science, Technology and social Sciences (RCSTSS 2014), (pp.1023– 1039) Byrd, E. T., Bosley, H. E., & Dronberger, M. G. (2009). Comparisons of stakeholder per-ceptions of tourism impacts in rural eastern North Carolina. Tourism Management, 30, 693–703. Cheng, T.-M., & Wu, H. C. (2015). How do environmental knowledge, environmental sensitivity, and place attachment affect environmentally responsible behavior? An integrated approach for sustainable island tourism. Journal of Sustainable Tourism, 23(4), 1–20. Chiu, Y.-T. H., Lee, W.-I., & Chen, T.-H. (2014). Environmentally responsible behavior in ecotourism: Antecedents and implications. Tourism Management, 40, 321–329 Davis, J. L., Le, B., & Coy, A. E. (2011). Building a model of commitment to the natural environment to predict ecological behavior and willingness to sacrifice. Journal of Environmental Psychology, 31, 257–265. Davis, J. L., Green, J. D., & Reed, A. (2009). Interdependence with the environment: Commitment, interconnectedness, and environmental behavior. Journal of Environmental Psychology, 29, 173–180. De Roeck, K., El Akremi, A., & Swaen, V. (2016). Consistency matters! How and when does corporate social responsibility affect employees’ organizational identification? Journal of Management Studies, 53(7), 1141–1168. Hair, J.F, Anderson. R.E Tatham, K.L., & Black, W.C. (1998). Multivariate data analysis (5th ed.). New Jersey: Prentice Hall, 90–98. Han, H., & Hyun, S. S. (2017). Drivers of customer decision to visit an environmentally responsible museum: Merging the theory of planned behavior and norm activation theory. Journal of Travel & Tourism Marketing, 34(9), 1155-1168. Han, H., & Kim, Y. (2010). An investigation of green hotel customers' decision formation: Developing an extended model of the theory of planned behavior. International Journal of Hospitality Management, 29(4), 659–668. Han, H., Olya, H. G. T., Cho, S., & Kim, W. (2018). Understanding museum vacationers' eco-friendly decision-making process: Strengthening the VBN framework. Journal of Sustainable Tourism, 26(6), 855–872. He, X., Hu, D., Swanson, S.R., Su, L. & Chen, X. (2018). Destination perceptions, relationship quality, and tourist environmentally responsible behavior. Tourism Management Perspectives, 28, 93–104. Hu, B., Tuou, Y., & Liu, J., (2019). How Does Destination Social Responsibility Impact Residents’ Pro-Tourism Behaviors? The Mediating Role of Place Attachment. Sustainability, 11(12), 3373. Iwata, O. (2001). Attitudinal determinants of environmentally responsible behavior. Social Behaviors and Personality An International Journal, 29(2), 183-190. Kotler, P., & Armstrong, G. (1996). Principles of marketing. New Jersey: Prentice-Hall. Lai, I. K. W. (2015). The roles of value, satisfaction, and commitment in the effect of service quality on customer loyalty in Hong Kong—Style tea restaurants. Cornell Hospitality Quarterly, 56 (1), 118-138 Kim, H. R., & Yoon, S. Y. (2020). How to help crowded destinations: Tourist anger vs. sympathy and role of destination social responsibility. Sustainability, 12(6), 2358–2372 Kim, M. S., & Stepchenkova, S. (2020). Altruistic values and environmental knowledge as triggers of pro-environmental behavior among tourists. Current Issues in Tourism, 23(13), 1575–1580. Latif, K. F., Pérez, A., & Sahibzada, U. F. (2020). Corporate social responsibility (CSR) and customer loyalty in the hotel industry: A cross-country study. International Journal of Hospitality Management, 89, 102565–102577. Lee, T. H. (2011). How recreation involvement, place attachment, conservation com-mitment affect environmentally responsible behavior. Journal of Sustainable Tourism, 19(7), 895–915 Lee, C.K., Olya, H., Ahmad, M.S., Kim, K.H. & Oh, M.J. (2021). Sustainable intelligence, destination social responsibility, and pro-environmental behaviour of visitors: Evidence from an eco-tourism site. Journal of Hospitality and Tourism Management, 12(47), 365-376 Li, F., Wen, J., & Ying, T. (2018). The influence of crisis on tourists’ perceived destination image and revisit intention: An exploratory study of Chinese tourists to North Korea. Journal of Destination Marketing & Management, 104–111. Lokhorst, A. M., Werner, C., Staats, H., van Dijk, E., & Gale, J. L. (2013). Commitment and behavior change: A meta-analysis and critical review of commitment-making stra-tegies in environmental research. Environment and Behavior, 45(1), 3–34 Luo, X.; Bhattacharya, C.B. (2006). Corporate social responsibility, customer satisfaction, and market value. Sustainability,70(4), 1–18. Malik, M. (2015). Value-enhancing capabilities of CSR: A brief review of contemporary literature. Journal of Business Ethics, 127(2), 419–438. Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology, Cambridge. MA: MIT Press, 208–220. Morgan, P. (2010). Towards a developmental theory of place attachment. Journal of Enviromental Psychology, 30(1):11–22; Oliver, R. L. (1997). Satisfaction: A behavioral perspective on the consumer. New York: Irwin/McGraw-Hill. Perez, A., García de los Salmones, M. M., & Rodríguez del Bosque, I. (2013). The effect of corporate associations on consumer behavior. European Journal of Marketing, 47(1/2), 218e238. Pérez, A., del Bosque, I. R. (2014). An integrative framework to understand how CSR affects customer loyalty through identification, emotions and satisfaction. Journal of Business Ethics,129(3),571–584 Puhakka, R. (2011). Environmental concern and responsibility among nature tourists in oulanka PAN park, Finland. Scandinavian Journal of Hospitality and Tourism, 11(1), 76–96. Raykov, T. & Widaman, K.F. (1995). Issues in applied structural equation modeling, A Multidisciplinary Journal, 198–210. Romani, S., Grappi, S., & Bagozzi, R. P. (2013). Explaining consumer reactions to corporate social responsibility: The role of gratitude and altruistic values. Journal of Business Ethics, 114(2), 193e206. Rittichainuwat, B. N., Qu, H., & Mongkhonvanit, C. (2006). A study of the impact of travel inhibitors on the likelihood of travelers' revisiting Thailand. Journal of Travel & Tourism Marketing, 21(1), 77e87. Scott, S.G., Lane, V.R. (2000). A stakeholder approach to organizational identity. The Academy of Management Review, 25(1):43–62 Su, L., & Huang, F. (2012). Study on the relationships among destination social responsibility, destination reputation, destination identification and tourism loyalty. Tourism Tribune, 27(10), 54–64. Su, L., Huang, S., & Huang, J. (2016). Effects of destination social responsibility and tourism impacts on residents' support for tourism and perceived quality of life. Journal of Hospitality and Tourism Research, 42(2),1039-1057. Su, L., Huang, S., & Huang, J. (2018). Effects of destination social responsibility and tourism impacts on residents’ support for tourism and perceived quality of life. Journal of Hospitality & Tourism Research, 42(7), 1039–1057. Su, L., Huang, S. & Pearce, J. (2018). How does destination social responsibility contribute to environmentally responsible behaviour? A destination resident perspective. Journal of Business Research, 86(3), 179-189. Su, L. & Huang, Y. (2019). How does perceived destination social responsibility impact revisit intentions. Sustainability, 11(1), 133. Su, L., Lian, Q., & Huang, Y. (2020). How do tourists' attribution of destination social responsibility motives impact trust and intention to visit? The moderating role of destination reputation. Tourism Management, 77, 103970. Su, L. & Swanson, S. (2017). The effect of destination social responsibility on tourist environmentally responsible behavior: Compared analysis of first-time and repeat tourists. Tourism Management, 60, 308–321. Su, L., Wang, L., Law, R., Chen, X. & Fong, D. (2016). Influences of destination social responsibility on the relationship quality with residents and destination economic performance. Journal of Travel & Tourism Marketing,34(4), 1-15. Steg, L., Bolderdijk, J. W., Keizer, K., & Perlaviciute, G. (2014). An integrated framework for encouraging pro-environmental behaviour: The role of values, situational factors and goals. Journal of Environmental Psychology, 38, 104–115. Stern, P. C. (2000). Toward a coherent theory of environmentally significant behavior. Journal of Social Issues, 56(3), 407–424 Wang, S., Wang, J., Li, J., & Yang, F. (2020). Do motivations contribute to local residents’ engagement in pro-environmental behaviors? Resident-destination relationship and pro-environmental climate perspective. Journal of Sustainable Tourism, 28(6),834–852. Williams, D. R., Patterson, M. E., Roggenbuck, J. W., & Watson, A. E. (1992). Beyond the commodity metaphor: Examining emotional and symbolic attachment to place. Leisure Sciences, 14(1), 29–46. Thapa, B. (2010). The mediating effect of outdoor recreation participation on environ-mental attitude-behavior correspondence. Journal of Environmental Education, 41(3), 133–150. Vada, S., Prentice, C., & Hsiao, A. (2019). The influence of tourism experience and well-being on place attachment. Journal of Retailing and Consumer Services, 47(C), 322–330 Vargas-Sa'nchez, A., Porras-Bueno, N., Plaza-Mejı'a, M,. (2011). Explaining residents' attitudes to tourism: Is a universal model possible? Annals of Tourism Research, 38(2),460–480 Yuksel, F., Bramwell, B., & Yuksel, A. (1999). Stakeholder interviews and tourism plan-ning in Pamukkale, Turkey. Tourism Management, 20(3), 351–360. Taylor and Francis (Books) Limited UK; Routledge

Ítems similars