Cita APA

Sharp, D. (2009). Customer Relationship Management Systems Handbook. CRC Press.

Chicago Style Citation

Sharp, Duane. Customer Relationship Management Systems Handbook. CRC Press, 2009.

Cita MLA

Sharp, Duane. Customer Relationship Management Systems Handbook. CRC Press, 2009.

Atenció: Aquestes cites poden no estar 100% correctes.