Customer mistreatment and employees’ extra-role performance: A goal failure perspective

Lignende værker

• The role of employee well-being, job satisfaction, and post-Covid-19 syndromes on employee performance at Linh Trung Export Processing Zone in Ho Chi Minh City
  af: Nguyen, Minh Thi Binh
  Udgivet: (2025)
• The impact of Customer Mistreatment on Airport Frontline Employees’ Extra-Role Performance and Turnover Intention: The Mediating Role of Rumination
  af: Do, Uyen Tam, et al.
  Udgivet: (2025)
• The effects of leader-member exchange on employee performance at commercial banks in Ho Chi Minh City: The role of job satisfaction and work engagement as mediating variables
  af: Khuc, Nam Dinh
  Udgivet: (2025)
• Green human resource management and employee pro-environmental behaviors: The role of individual green value
  af: Nguyen, Khai The, et al.
  Udgivet: (2025)
• Employing netnography approach to describe brand image from customers’ perspectives - The case of The Cocoon Original Vietnam
  af: Le, Xuan Thi Thanh, et al.
  Udgivet: (2025)