APA Citation

Faulkner, M. (2012). Customer Management Excellence. John Wiley & Sons Ltd.

Chicago Style Citation

Faulkner, Mike. Customer Management Excellence. John Wiley & Sons Ltd, 2012.

MLA Citation

Faulkner, Mike. Customer Management Excellence. John Wiley & Sons Ltd, 2012.

Warning: These citations may not always be 100% accurate.