APA ציטוט

Faulkner, M. (2012). Customer Management Excellence. John Wiley & Sons Ltd.

Trích dẫn kiểu Chicago

Faulkner, Mike. Customer Management Excellence. John Wiley & Sons Ltd, 2012.

ציטוט MLA

Faulkner, Mike. Customer Management Excellence. John Wiley & Sons Ltd, 2012.