APA引文

Faulkner, M. (2012). Customer Management Excellence. John Wiley & Sons Ltd.

Trích dẫn kiểu Chicago

Faulkner, Mike. Customer Management Excellence. John Wiley & Sons Ltd, 2012.

MLA引文

Faulkner, Mike. Customer Management Excellence. John Wiley & Sons Ltd, 2012.

警告：這些引文格式不一定是100％准確.