APA način citiranja

McDonald, M., Payne, A., & Frow, P. (2015). Marketing plans for services: A complete guide. John Wiley.

Čikaški stil citiranja

McDonald, Malcolm, Adrian Payne, i Pennie Frow. Marketing Plans for Services: A Complete Guide. John Wiley, 2015.

MLA način citiranja

McDonald, Malcolm, Adrian Payne, i Pennie Frow. Marketing Plans for Services: A Complete Guide. John Wiley, 2015.