Stolfa, J., Stolfa, S., O'Connor, R. V., & Messnarz, R. (2020). Systems, Software and Services Process Improvement. Springer International Publishing.
Citação norma ChicagoStolfa, Jakub, Svatopluk Stolfa, Rory V. O'Connor, e Richard Messnarz. Systems, Software and Services Process Improvement. Springer International Publishing, 2020.
Citação norma MLAStolfa, Jakub, Svatopluk Stolfa, Rory V. O'Connor, e Richard Messnarz. Systems, Software and Services Process Improvement. Springer International Publishing, 2020.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.