APA aipamena

Følstad, A., Araujo, T., Papadopoulos, S., Law, E. L., Granmo, O., Luger, E., & Brandtzaeg, P. B. (2020). Chatbot Research and Design. Springer International Publishing.

Chicago Style aipamena

Følstad, Asbjørn, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, và Petter Bae Brandtzaeg. Chatbot Research and Design. Springer International Publishing, 2020.

MLA aipamena

Følstad, Asbjørn, et al. Chatbot Research and Design. Springer International Publishing, 2020.