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1
Emotion marketing : the Hallmark way of winning customers for life /
by Robinette, Scott.
Published 2001
Institutions: Thư viện Trường Đại học Đà Lạt
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2
The dollarization discipline : how smart companies create customer value-- and profit from it /
by Fox, Jeffrey J., 1945-
Published 2004
Institutions: Thư viện Trường Đại học Đà Lạt
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3
Your customer rules! : delivering the Me2B experiences that today's customers demand /
by Price, Bill, 1950-
Published 2015
Institutions: Thư viện Trường CĐ Kỹ Thuật Cao Thắng
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