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Kim, Wansoo.
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Kim, Wansoo.
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Kim, Wansoo.
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Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
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Kim
,
Wansoo
.
Institutions: Thư viện Trường Đại học Đà Lạt
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The effects of relational benefits on customers' perception of favorable inequity, affective commitment, repurchase intention in full-service restaurants /
by
Kim
,
Wansoo
.
Institutions: Thư viện Trường Đại học Đà Lạt
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