Hardman, L. S., & Albrecht, J. (1997). Interacting with clients and customers: A foot in the door. Melbourne: Addison Wesley Longman Australia.
Chicago ZitierstilHardman, Lee Sharon, und Jillian Albrecht. Interacting With Clients and Customers: A Foot in the Door. Melbourne: Addison Wesley Longman Australia, 1997.
MLA ZitierstilHardman, Lee Sharon, und Jillian Albrecht. Interacting With Clients and Customers: A Foot in the Door. Melbourne: Addison Wesley Longman Australia, 1997.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.