Interacting with clients and customers : a foot in the door /

Interacting with Clients and Customers. Interpersonal skills-the basis of communication. Establishing the client relationship. Maintaining the client relationship. Writing the client service policy.

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awdur: Hardman, Lee Sharon, 1954-
Awduron Eraill: Albrecht, Jillian.
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: Melbourne : Addison Wesley Longman Australia, 1997.
Pynciau:
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