Citazione APA

Hardman, L. S., & Albrecht, J. (1997). Interacting with clients and customers: A foot in the door. Melbourne: Addison Wesley Longman Australia.

Stile di citazione Chicago

Hardman, Lee Sharon, e Jillian Albrecht. Interacting With Clients and Customers: A Foot in the Door. Melbourne: Addison Wesley Longman Australia, 1997.

Citazione MLA

Hardman, Lee Sharon, e Jillian Albrecht. Interacting With Clients and Customers: A Foot in the Door. Melbourne: Addison Wesley Longman Australia, 1997.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.