Davis, F. W. 1., & Mandrodt, K. B. (1996). Customer responsive management: The flexible advantage. Cambridge, MA: Blackwell.
Trích dẫn kiểu ChicagoDavis, Frank W. 1939-, và Karl B. Mandrodt. Customer Responsive Management: The Flexible Advantage. Cambridge, MA: Blackwell, 1996.
Deismireacht MLADavis, Frank W. 1939-, và Karl B. Mandrodt. Customer Responsive Management: The Flexible Advantage. Cambridge, MA: Blackwell, 1996.
Rabhadh: D'fhéadfadh nach mbeadh na deismireachtaí seo 100% cruinn i gcónaí.