APA citiranje

Davis, F. W. 1., & Mandrodt, K. B. (1996). Customer responsive management: The flexible advantage. Cambridge, MA: Blackwell.

Trích dẫn kiểu Chicago

Davis, Frank W. 1939-, và Karl B. Mandrodt. Customer Responsive Management: The Flexible Advantage. Cambridge, MA: Blackwell, 1996.

MLA citiranje

Davis, Frank W. 1939-, và Karl B. Mandrodt. Customer Responsive Management: The Flexible Advantage. Cambridge, MA: Blackwell, 1996.