Customer responsive management : the flexible advantage /
This book is about: An introduction to customer responsiveness; The evolving economic focus; The customer-responsive model; The customer relationship management task; ...
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| Format: | Book |
| Language: | English |
| Published: |
Cambridge, MA :
Blackwell,
1996.
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| Institutions: | Mạng thư viện Đại học Đà Nẵng |
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