Bolton, S. C. (2005). Emotion management in the workplace. New York: Palgrave Macmillan.
Čikaški stil citiranjaBolton, Sharon C. Emotion Management in the Workplace. New York: Palgrave Macmillan, 2005.
MLA način citiranjaBolton, Sharon C. Emotion Management in the Workplace. New York: Palgrave Macmillan, 2005.
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