Emotion management in the workplace

The work explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives while also acknowledging the subjective experiences of its members. The key strength of this text lies in its critical ap...

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Autor principal: Bolton, Sharon C.
Format: Llibre
Idioma:Undetermined
Publicat: New York Palgrave Macmillan 2005
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