Shaw, C. (2005). Revolutionize your customer experience. New York, N.Y: Palgrave Macmillan.
Trích dẫn kiểu ChicagoShaw, Colin. Revolutionize Your Customer Experience. New York, N.Y: Palgrave Macmillan, 2005.
MLA citiranjeShaw, Colin. Revolutionize Your Customer Experience. New York, N.Y: Palgrave Macmillan, 2005.
Opozorilo: Ti citati niso vedno 100% točni.