Shaw, C. (2005). Revolutionize your customer experience. New York, N.Y: Palgrave Macmillan.
Trích dẫn kiểu ChicagoShaw, Colin. Revolutionize Your Customer Experience. New York, N.Y: Palgrave Macmillan, 2005.
MLA引文Shaw, Colin. Revolutionize Your Customer Experience. New York, N.Y: Palgrave Macmillan, 2005.
警告:這些引文格式不一定是100%准確.