Revolutionize your customer experience

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battlegrou...

תיאור מלא

שמור ב:
מידע ביבליוגרפי
מחבר ראשי: Shaw, Colin
פורמט: ספר
שפה:Undetermined
יצא לאור: New York, N.Y. Palgrave Macmillan 2005
נושאים:
תגים: הוספת תג
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