Cita APA

Freemantle, D. (1993). Incredible customer service: The final test. London: McGraw-Hill.

Chicago Style Citation

Freemantle, David. Incredible Customer Service: The Final Test. London: McGraw-Hill, 1993.

Cita MLA

Freemantle, David. Incredible Customer Service: The Final Test. London: McGraw-Hill, 1993.

Atenció: Aquestes cites poden no estar 100% correctes.