APA Citation

Freemantle, D. (1993). Incredible customer service: The final test. London: McGraw-Hill.

Chicago Style Citation

Freemantle, David. Incredible Customer Service: The Final Test. London: McGraw-Hill, 1993.

MLA Citation

Freemantle, David. Incredible Customer Service: The Final Test. London: McGraw-Hill, 1993.

Warning: These citations may not always be 100% accurate.