Basu, R. (2004). Implementing quality: A practical guide to tools and techniques : enabling the power of operational excellence. Australia: Thomson.
Chicago-tyylinen lähdeviittausBasu, Ron. Implementing Quality: A Practical Guide to Tools and Techniques : Enabling the Power of Operational Excellence. Australia: Thomson, 2004.
MLA-viiteBasu, Ron. Implementing Quality: A Practical Guide to Tools and Techniques : Enabling the Power of Operational Excellence. Australia: Thomson, 2004.
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.