Implementing quality: a practical guide to tools and techniques : enabling the power of operational excellence

The methodology of implementing a quality management and improvement programme can be varied. The programme is likely to have a different name or label, such a TQM ( total quality management), six sigma, learn sigma, BPR (business process re-engineering) or operational excellence

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Bibliographische Detailangaben
1. Verfasser: Basu, Ron
Format: Buch
Sprache:Undetermined
Veröffentlicht: Australia Thomson 2004
Schlagworte:
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