Kerber, R. L. (2007). Strategic product creation: Deliver customer satisfaction from every level of your company. New York: McGraw-Hill.
Trích dẫn kiểu ChicagoKerber, Ronald L. Strategic Product Creation: Deliver Customer Satisfaction From Every Level of Your Company. New York: McGraw-Hill, 2007.
MLA引文Kerber, Ronald L. Strategic Product Creation: Deliver Customer Satisfaction From Every Level of Your Company. New York: McGraw-Hill, 2007.
警告:這些引文格式不一定是100%准確.