Kerber, R. L. (2007). Strategic product creation: Deliver customer satisfaction from every level of your company. New York: McGraw-Hill.
استشهاد بنمط شيكاغوKerber, Ronald L. Strategic Product Creation: Deliver Customer Satisfaction From Every Level of Your Company. New York: McGraw-Hill, 2007.
MLA استشهادKerber, Ronald L. Strategic Product Creation: Deliver Customer Satisfaction From Every Level of Your Company. New York: McGraw-Hill, 2007.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.