Business process outsourcing : The competitive advantage

Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage. This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO oppor...

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Bibliografski detalji
Glavni autor: Click, Rick L.
Format: Knjiga
Jezik:Undetermined
Izdano: Hoboken, N.J. John Wiley & Sons 2005
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