Business process outsourcing : The competitive advantage

Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage. This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO oppor...

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Bibliographic Details
Main Author: Click, Rick L.
Format: Book
Language:Undetermined
Published: Hoboken, N.J. John Wiley & Sons 2005
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Institutions: Trung tâm Học liệu Trường Đại học Cần Thơ