Dyfyniad APA

Fitzsimmons, J. A. (2008). Service management: Operations, strategy, and information technology. Boston: McGraw-Hill.

Dyfyniad Arddull Chicago

Fitzsimmons, James A. Service Management: Operations, Strategy, and Information Technology. Boston: McGraw-Hill, 2008.

Dyfyniad MLA

Fitzsimmons, James A. Service Management: Operations, Strategy, and Information Technology. Boston: McGraw-Hill, 2008.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.