APA引用形式

Fitzsimmons, J. A. (2008). Service management: Operations, strategy, and information technology. Boston: McGraw-Hill.

シカゴスタイル引用形

Fitzsimmons, James A. Service Management: Operations, Strategy, and Information Technology. Boston: McGraw-Hill, 2008.

MLA引用形式

Fitzsimmons, James A. Service Management: Operations, Strategy, and Information Technology. Boston: McGraw-Hill, 2008.

警告: この引用は必ずしも正確ではありません.