Benchmarking for competitive advantage

Benchmarking is a highly-effective structural approach to quality engineering and management that is finding wide acceptance among managers everywhere. It involves investigating industry's best practices, analyzing and evaluating one's own operation for opportunities, and implementing an a...

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書誌詳細
第一著者: Bendell, Tony
フォーマット: 図書
言語:Undetermined
出版事項: London Pitman 1998
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
その他の書誌記述
要約:Benchmarking is a highly-effective structural approach to quality engineering and management that is finding wide acceptance among managers everywhere. It involves investigating industry's best practices, analyzing and evaluating one's own operation for opportunities, and implementing an action plan that includes the structure of goals, objective, and operating targets. This sure-fire guide shows managers, engineers, and quality personnel what the benchmarking process is all about, how it can help them, and how they can implement the process in their organization--to achieve spectacular results!