APA Citation

Sharp, D. E. (2003). Call Center Operation: Design, operation, and maintenance. Amsterdam: Digital Press.

Chicago Style Citation

Sharp, Duane E. Call Center Operation: Design, Operation, and Maintenance. Amsterdam: Digital Press, 2003.

MLA Citation

Sharp, Duane E. Call Center Operation: Design, Operation, and Maintenance. Amsterdam: Digital Press, 2003.

Warning: These citations may not always be 100% accurate.