APA-referens

Sharp, D. E. (2003). Call Center Operation: Design, operation, and maintenance. Amsterdam: Digital Press.

Chicago-stil citat

Sharp, Duane E. Call Center Operation: Design, Operation, and Maintenance. Amsterdam: Digital Press, 2003.

MLA-referens

Sharp, Duane E. Call Center Operation: Design, Operation, and Maintenance. Amsterdam: Digital Press, 2003.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.