APA aipamena

Sharp, D. E. (2003). Call Center Operation: Design, operation, and maintenance. Amsterdam: Digital Press.

Chicago Style aipamena

Sharp, Duane E. Call Center Operation: Design, Operation, and Maintenance. Amsterdam: Digital Press, 2003.

MLA aipamena

Sharp, Duane E. Call Center Operation: Design, Operation, and Maintenance. Amsterdam: Digital Press, 2003.

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