APA引文

Bligh, P. (2004). CRM unplugged: Releasing CRM’s strategic value. Hoboken, N.J: Wiley.

Trích dẫn kiểu Chicago

Bligh, Philip. CRM Unplugged: Releasing CRM’s Strategic Value. Hoboken, N.J: Wiley, 2004.

MLA引文

Bligh, Philip. CRM Unplugged: Releasing CRM’s Strategic Value. Hoboken, N.J: Wiley, 2004.

警告：这些引文格式不一定是100％准确.