Style de citation APA

Garding, S. (2015). Complaint management and channel choice: An analysis of customer perceptions. Cham: Springer.

Style de citation Chicago

Garding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.

Style de citation MLA

Garding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.

Attention : ces citations peuvent ne pas être correctes à 100%.