Garding, S. (2015). Complaint management and channel choice: An analysis of customer perceptions. Cham: Springer.
استشهاد بنمط شيكاغوGarding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.
MLA استشهادGarding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.