APA引文

Garding, S. (2015). Complaint management and channel choice: An analysis of customer perceptions. Cham: Springer.

Trích dẫn kiểu Chicago

Garding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.

MLA引文

Garding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.

警告：这些引文格式不一定是100％准确.