Garding, S. (2015). Complaint management and channel choice: An analysis of customer perceptions. Cham: Springer.
Chicago-стиль цитированияGarding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.
MLA-цитированиеGarding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.