APA način citiranja

Garding, S. (2015). Complaint management and channel choice: An analysis of customer perceptions. Cham: Springer.

Čikaški stil citiranja

Garding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.

MLA način citiranja

Garding, Stefan. Complaint Management and Channel Choice: An Analysis of Customer Perceptions. Cham: Springer, 2015.

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