Designing solutions for your business problems : A structured process for managers and consultants

The book presents a rational approach to juggling quality and cost factors when problem-solving business situations. Author applies diagnostic hypotheses to project planning, emphasizing client goals and relationships rather than the problem or problem-solver's expertise. Appendices detail proc...

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Detalhes bibliográficos
Autor principal: Vandenbosch, Betty
Formato: Livro
Idioma:Undetermined
Publicado em: San Francisco Jossey-Bass 2003
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
Descrição
Resumo:The book presents a rational approach to juggling quality and cost factors when problem-solving business situations. Author applies diagnostic hypotheses to project planning, emphasizing client goals and relationships rather than the problem or problem-solver's expertise. Appendices detail process mapping and interviewing as solution design tools. Some real world examples are included but not extended case studies. CD-ROM contents are not specified. (booknews.com)