Trefler, A. (2014). Build for change: Revolutionizing customer engagement through continuous digital innovation. Canada: John Wiley & Son, Inc.
シカゴスタイル引用形Trefler, Alan. Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation. Canada: John Wiley & Son, Inc, 2014.
MLA引用形式Trefler, Alan. Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation. Canada: John Wiley & Son, Inc, 2014.
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