Tenner, A. R. (1992). Total quality management: Three steps to continuous improvement. Reading, Mass: Addison-Wesley.
Styl cytowania ChicagoTenner, Arthur R. Total Quality Management: Three Steps to Continuous Improvement. Reading, Mass: Addison-Wesley, 1992.
Styl cytowania MLATenner, Arthur R. Total Quality Management: Three Steps to Continuous Improvement. Reading, Mass: Addison-Wesley, 1992.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..