Cita APA

Tenner, A. R. (1992). Total quality management: Three steps to continuous improvement. Reading, Mass: Addison-Wesley.

Citación estilo Chicago

Tenner, Arthur R. Total Quality Management: Three Steps to Continuous Improvement. Reading, Mass: Addison-Wesley, 1992.

Cita MLA

Tenner, Arthur R. Total Quality Management: Three Steps to Continuous Improvement. Reading, Mass: Addison-Wesley, 1992.

Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.