Total quality management : Three steps to continuous improvement

"Total Quality Management: Three Steps to Continuous Improvement" lets you learn how to move beyond the 'buzzwords' of quality to capture the competitive advantage that quality improvement experts always promise but rarely deliver.... In this comprehensive book, authors Tenner an...

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Bibliografische gegevens
Hoofdauteur: Tenner, Arthur R.
Formaat: Boek
Taal:Undetermined
Gepubliceerd in: Reading, Mass. Addison-Wesley 1992
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