Total quality management : Three steps to continuous improvement

"Total Quality Management: Three Steps to Continuous Improvement" lets you learn how to move beyond the 'buzzwords' of quality to capture the competitive advantage that quality improvement experts always promise but rarely deliver.... In this comprehensive book, authors Tenner an...

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Glavni avtor: Tenner, Arthur R.
Format: Knjiga
Jezik:Undetermined
Izdano: Reading, Mass. Addison-Wesley 1992
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