George, S. (1994). Total quality management: Strategies and techniques proven at today's most successful companies. New York: Wiley.
Chicago Style CitationGeorge, Stephen. Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. New York: Wiley, 1994.
Cita MLAGeorge, Stephen. Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. New York: Wiley, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.