George, S. (1994). Total quality management: Strategies and techniques proven at today's most successful companies. New York: Wiley.
Chicago-стиль цитированияGeorge, Stephen. Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. New York: Wiley, 1994.
MLA-цитированиеGeorge, Stephen. Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. New York: Wiley, 1994.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.