Citação norma APA

George, S. (1994). Total quality management: Strategies and techniques proven at today's most successful companies. New York: Wiley.

Citação norma Chicago

George, Stephen. Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. New York: Wiley, 1994.

Citação norma MLA

George, Stephen. Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. New York: Wiley, 1994.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.