Total quality management : Strategies and techniques proven at today's most successful companies

Creating a "best practices" guide which explains how to incorporate quality systems into any company, this text tackles the problems of improving profitability, managing people, helping customers, developing a strategic plan and designing quality into products, services and processes. The...

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Detalles Bibliográficos
Autor principal: George, Stephen
Formato: Libro
Lenguaje:Undetermined
Publicado: New York Wiley 1994
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