Lovelock, C. (2011). Services marketing: People terminology strategy. Boston: Pearson.
Chicago Style aipamenaLovelock, Christopher. Services Marketing: People Terminology Strategy. Boston: Pearson, 2011.
MLA aipamenaLovelock, Christopher. Services Marketing: People Terminology Strategy. Boston: Pearson, 2011.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.