APA ציטוט

Lovelock, C. (2011). Services marketing: People terminology strategy. Boston: Pearson.

Trích dẫn kiểu Chicago

Lovelock, Christopher. Services Marketing: People Terminology Strategy. Boston: Pearson, 2011.

ציטוט MLA

Lovelock, Christopher. Services Marketing: People Terminology Strategy. Boston: Pearson, 2011.