APA citiranje

Lovelock, C. (2011). Services marketing: People terminology strategy. Boston: Pearson.

Trích dẫn kiểu Chicago

Lovelock, Christopher. Services Marketing: People Terminology Strategy. Boston: Pearson, 2011.

MLA citiranje

Lovelock, Christopher. Services Marketing: People Terminology Strategy. Boston: Pearson, 2011.

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