Citazione APA

Lovelock, C. (2011). Services marketing: People terminology strategy. Boston: Pearson.

Stile di citazione Chicago

Lovelock, Christopher. Services Marketing: People Terminology Strategy. Boston: Pearson, 2011.

Citazione MLA

Lovelock, Christopher. Services Marketing: People Terminology Strategy. Boston: Pearson, 2011.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.