(2018). Influence and persuasion: HBR emotional intelligence series. Boston: Harvard Business Review Press.
Citação norma ChicagoInfluence and Persuasion: HBR Emotional Intelligence Series. Boston: Harvard Business Review Press, 2018.
Citação norma MLAInfluence and Persuasion: HBR Emotional Intelligence Series. Boston: Harvard Business Review Press, 2018.
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