APA aipamena

(2003). Total quality management. New Jersey: Pearson Prentice Hall.

Chicago Style aipamena

Total Quality Management. New Jersey: Pearson Prentice Hall, 2003.

MLA aipamena

Total Quality Management. New Jersey: Pearson Prentice Hall, 2003.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.