Total quality management

Creating a "best practices" guide which explains how to incorporate quality systems into any company, this text tackles the problems of improving profitability, managing people, helping customers, developing a strategic plan and designing quality into products, services and processes. The...

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Bibliographic Details
Format: Book
Language:Undetermined
Published: New Jersey Pearson Prentice Hall 2003
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Institutions: Trung tâm Học liệu Trường Đại học Cần Thơ