Pine, B. J. (2011). The experience economy: Competing for customer time, attention, and money. Boston, Massachusetts: Harvard Business Review Press.
Citação norma ChicagoPine, B. Joseph. The Experience Economy: Competing for Customer Time, Attention, and Money. Boston, Massachusetts: Harvard Business Review Press, 2011.
Citação norma MLAPine, B. Joseph. The Experience Economy: Competing for Customer Time, Attention, and Money. Boston, Massachusetts: Harvard Business Review Press, 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.