The checklist manifesto how to get things right
The modern world has given us stupendous know-how. Yet avoidable failures continue to plague us in health care, government, the law, the financial industry—in almost every realm of organized activity. And the reason is simple: the volume and complexity of knowledge today has exceeded our ability as...
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| Natura: | Libro |
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New York
Picador
2009
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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