Creech, B. (1994). The five pillars of TQM: How to make total quality management work for you. New York: Truman Talley Books/Dutton.
シカゴスタイル引用形Creech, Bill. The Five Pillars of TQM: How to Make Total Quality Management Work for You. New York: Truman Talley Books/Dutton, 1994.
MLA引用形式Creech, Bill. The Five Pillars of TQM: How to Make Total Quality Management Work for You. New York: Truman Talley Books/Dutton, 1994.
警告: この引用は必ずしも正確ではありません.