APA Zitierstil

Weber, K., & Sparks, B. The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting.

Chicago Zitierstil

Weber, Karin., und Beverley Sparks. The Effect of Preconsumption Mood and Service Recovery Measures On Customer Evaluations and Behavior in a Strategic Alliance Setting.

MLA Zitierstil

Weber, Karin., und Beverley Sparks. The Effect of Preconsumption Mood and Service Recovery Measures On Customer Evaluations and Behavior in a Strategic Alliance Setting.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.