Fisk, R. P., Grove, S. J. 1., & John, J. (2008). Interactive services marketing (3rd ed.). Boston: Houghton Mifflin.
Trích dẫn kiểu ChicagoFisk, Raymond P., Stephen J. 1950- Grove, và Joby John. Interactive Services Marketing. 3rd ed. Boston: Houghton Mifflin, 2008.
ציטוט MLAFisk, Raymond P., Stephen J. 1950- Grove, và Joby John. Interactive Services Marketing. 3rd ed. Boston: Houghton Mifflin, 2008.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.