Interpersonal communication : relating to others /

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Détails bibliographiques
Auteur principal: Beebe, Steven A., 1950-
Autres auteurs: Beebe, Susan J., Redmond, Mark V., 1949-
Format: Sách giấy
Publié: Boston : Pearson/Allyn and Bacon, c2008.
Édition:5th ed.
Sujets:
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Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt
Table des matières:
  • PART ONE: INTERPERSONAL COMMUNICATION FOUNDATIONS: Introduction to interpersonal communication
  • Interpersonal communication and self
  • Interpersonal communication and perception
  • Interpersonal communication and cultural diversity: Adapting to others
  • PART TWO: INTERPERSONAL COMMUNICATION SKILLS: Listening and responding skills
  • Verbal communications skills
  • Nonverbal communication skills
  • Conflict management skills
  • PART THREE: INTERPERSONAL COMMUNICATION IN RELATIONSHIPS: Understanding interpersonal relationships
  • Developing interpersonal relationships
  • Managing relationship challenges
  • Interpersonal relationships at home, through computer-mediated communication, and at work.